Frequently Asked Questions


Why Should I Choose You Over the Other Services?

We have been in the industry of essay writing for quite some time and plan to stick around. Therefore, we do not foster false hopes and then just let you down as many other writing companies do. Your customer satisfaction is important for our business and reputation. That is why we guarantee that at PaperHelp you will get the writing service that will answer your academic needs.


What Does PaperHelp Have that Other Companies Don’t?

Our company offers you many advantages and the most remarkable are:

100% authenticity of the content
Individual approach to every task
Only native English speakers
2 weeks of free revisions after order completion
Direct communication with your writer
Democratic pricing policy
Free title page and bibliography page
Any formatting style is within our reach
All academic subjects


Do You Have Any Limitations Concerning Topics Choice?

To be honest, we have writers able to conquer all academic disciplines and the whole range of topics within them. Therefore, there are no limitations in research subjects for us. Our writers are glad to complete unusual and challenging assignments as this gives them the opportunity to showcase and develop their skills and knowledge.


What Does the Personalized Approach Mean?

PaperHelp focuses on customization in all possible ways. We offer only 100% original custom works made to suit your exact requirements. We are interested to provide one of a kind service and build our business on meeting customers’ needs. Therefore, every writer works on an order taking into account all customer’s requests, instructions, etc.

You also have the unique opportunity to monitor your writer’s work through the messaging board and contact your writer directly if a need arises.


Do You Ever Resell or Publish Custom Essays?

No. Every essay or another paper is made specifically for the client who ordered it. Once paid for, the paper is not company’s property anymore and belongs solely to the customer. Therefore, no assignment is ever resold to any third party. We do not store completed papers and never publish them online either.


What Academic Standards Can You Comply With?

Generally, we create custom papers for high school, college, graduate and post graduate studies. All recognized formatting styles are within our scope (APA, MLA, Harvard, Oxford, etc.). British 1st Class and 2:1 Standards can be provided as well. If you have some specific standard to adhere to, please specify it in your order details.


What about Plagiarism?

PaperHelp offers 100% anti-plagiarism guarantee on all orders. We run all papers through the modern plagiarism detection software to ensure that no copied material is present in your custom piece. In addition, we can offer 100% money refund in case of plagiarism found in your project. As our writers value their job and know about the company’s policy towards plagiarism, they provide only authentic material.


What Are The Payment Options?

We accept all major credit and debit cards; Wire Transfer, AlertPay and PayPal are also valid options. As a rule, payments are put through after you get your order confirmation. If you want to pay in installments or use UK debit cards (Switch/Solo/Delta), you should contact our customer support team so that they guide you through the process.


Do You Have Any Confidentiality Policy?

Certainly, we do. We treat all private information with maximum sensitivity. All information required from you is needed either to confirm your identity and put through the payment or to successfully write your custom paper. No data will ever be revealed to third parties except for cases when it is required by law.

About Our Writers


How Will You Choose a Writer For My Assignment?

PaperHelp has a team of over 1200 writers. Therefore, we have several writers who are qualified in every academic subject. When you specify the writing requirements in the order form and later upload additional information to your Customer’s area, we analyze all available writers based on their writing skills and competency. We match your order requirements with the writer’s qualifications and select the writer who is the most suitable for your paper.


How Will Be My Essay Delivered to Me?

Generally, once a paper is completed, your writer will upload it to your Customer’s area. Then you will receive a notification email with a direct link and will be able to immediately download the paper. Alternatively, we can send your assignment to your email address if you specifically request us to. Moreover, all your custom assignments will be stored in your Customer’s area for your future needs.


Can You Edit and/or Proofread My Paper?

Although we specialize in creating papers from scratch, we can also offer the editing service. Our writer will check your completed assignment and eliminate any mistakes in grammar, syntax, formatting or content.


Is There a Possibility to Communicate Directly with My Writer?

You will be able to contact your writer via the messaging board in your Customer’s area. All communication is absolutely anonymous and secure. You can leave a message for your writer and he or she will reply to you as soon as they log in to the system. This way a writer can clarify important details and a client can adjust their requirements.


Are Any Revisions Offered by PaperHelp?

While the order is still in progress, you can directly ask your writer for amendments. Thanks to the messaging board, you can examine and evaluate the draft of your paper.  However, even after it is completed, we give you 2 weeks of free revisions. So if you see that some of the initial instructions for your order were not followed, your paper will be rewritten or edited.


Is Your Service Illegal?

It is true that we create custom made papers meeting all requirements of your school assignments. However, the question is how you will use it. Initially, we provide sample essays and other academic papers which you can use as guidance in order to write your own piece. As it actually depends on how you treat your custom paper, you should be aware that assignments from PaperHelp can never be submitted as your own.


Can I Visit Your Office?

If you wish to come and visit us, please contact our support team in order to arrange an appointment. However, it is easier and faster to place an order through telephone communication, chat or email. We have introduced these contact options to expedite all processes in our company.


What Else Differs You from Other Services?

Two main values of our company are our writers and customer support team. All our writers are highly knowledgeable persons with required qualifications. The large number of writers makes sure that we always have a few persons able to handle your tasks. Also, our writers can cope with papers of various difficulty including Master’s and PhD dissertations and theses. As for our support, they are available 24/7 to attend to any academic concerns you may have. Our support reps are educated and tactful people trained to solve any problems related to your orders.

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